8th Infocom World Albania Forum Held
<p><p>The 8th Infocom World
Albania, was organized on the 5th of April, at “The Plaza Tirana” Hotel, under
the title “The Leading Path to Innovation”, by BiZZ Shpk, Albanian Innovation
Foundation in collaboration with Protik. Special attention was dedicated to
this event, by the Minister for Innovation & Public Administration of
Albania, Milena Harito & the Deputy Minister for Economic Development of
the Republic of Kosovo, Besa Gashi.</p>
<p>This year’s agenda was
focused in e-Services and Innovative Business Solutions. The application of the
Information “ Telecommunication Solutions, based on cloud, represent the
backbone of a new generation of employees, the daily work of which, won’t be
based on their physical presence in the office and work space. This approaches
were the focus of the opening speeches of the first session, by complimentary
speakers such as Mr. Williams (UNDP Resident Representative in Albania), Mr.
Joun (CEO of Aleat) and Mr. Zotaj (Head of IT for Raiffeisen).</p>
<p>At this year’s edition,
the “Leader’s Summit” was reintroduced under the motto: “Who is Leading the
Innovation”. This session was opened by the international key speaker, Mr.
Ketan Makwana, with a solid background in “Disruptive Businesses”,
entrepreneurship and coaching. Mr. Makwana is the founder of Enterprise Lab
(UK), an agency focusing on Mindset, Attitude & Behavior. He is also a
special adviser for the UK Prime Minister regarding Youth & Education
issues.</p>
<p>The session was followed
by a round table, moderated by the well known journalist, Mr. Blendi Salaj,
with the presence of Mr. Çalaj (General Director of ASIG), Mr. Gjonaj (Founder
& CEO of Digicom), Mr. Llukmani (e-service Manager of ALEAT), Mr. Kola
(Director of Development and Monitoring of Standards for ADISA), Mr. Shima
(Digital Banking Project Manager for Raiffeisen Bank) & Mr. Kanini
(Enterprise Solution Manager for Vodafone), where important issues of the ICT Sector
in the Albanian Market were discussed, in terms of innovation, service,
customer approach and more. Some more insight was brought to the round table
conversation by Marin Gjonaj, CEO and founder of DIGICOM, the telecom operator
that has brought one of the most innovative technologies in electronic
communications, in the Albanian market.
The 100% optic fiber network and services, to every home. “The nature of disruptive businesses works explains
how a new entrant finds its way into a crowded market segment, by providing a
innovative solution, new values and a game change for the provision of already
known and used Telco services. This is
the case of Digicom, who, at the beginning of this entrepreneurship, was
discouraged to enter a market where there were already 80 alternative operators
offering Telco services, but as of today, in only 2 years of retail activity, the
company owns a 5% of market share, and a rapidly growing customer base
therefore becoming a true “market disruptor”.
The introduction of the Fiber in residential customers together with the
boost of cloud services, was offered to the market by Digicom at the first time,
and is becoming today a necessity for every internet user, rather than just
remaining a want. In terms of the
company, what was once the competitive advantage needed to enter this specific market,
has now become a corporate philosophy, where the processes from acquisition, to
provisioning, and customer service feedback, are performed with the speed,
accuracy, and perfection, of the optic fiber.
This has ensured a happier, and loyal customer base, while still
continuing to stay disruptive in the market as a clear competitive advantage”-
said Gjonaj.</p>
<p>The closing session, was the
platform introducing innovative solutions and new model of business making.
Opening of this session was made by Mr. Aco Vidovic, a pioneer of Innovation
Centers for IBM, with more than 20 years of experience in the global leading
organization (IBM). He focused on the artificial intelligence and the well
known “Watson”. Other speakers focused on their innovative solutions and their
strategy of “injecting” them in the actual market. Such specialists represented
well knwon organizations and companies like Schneider Electric (Mr. Koleka),
Singular Logic (Mr. Pavlidis), Infigo IS (Mr. Maric), Easy Pay & RIA (Ms.
Shomo) & Semos Education (Mr. Todorovski).</p></p>
